Request More Information
Use this form to contact us to get more information about our company, products, or
services.
If you want to contact us by mail or pay for a
purchase with a check or money order you
can send payment and information to;
Swire's Retail
855 Winter St.
N. Andover MA
01845
You can contact us Monday through
Friday at
1-978-208-7025
You can e-mail us at;
admin@swires.biz
Return Policy
WE offer our customers return service. If for any reason you are not happy
with your purchase you may return it for a refund. Please follow these
procedures.
1. E-Mail us with your invoice number or package reference number located
on your UPS label , name, and clearly state that you wish to return your
merchandise. This must be done within 5 days of receipt of your
merchandise. Return request received by us after 5 days from the date
customers received merchandise will not be processed.
2. Repack your merchandise in the original packaging ( in order for returns
to be validated merchandise must be repacked in its original packaging ) All
merchandise must be returned in its original factory condition including all
packaging materials , inserts, hardware packs and manuals. A Customer
service representative will contact you via e-mail in order to provide you with
a pick up date and any further info required.
Once we have received your returned merchandise, we will issue credit for
the original purchase amount. Minus a return freight charge.
Out of stock Sold out
If an item is out of stock your credit
card order will either not process
through or will be credited for the
amount of your purchase. If you pay
by check or money order it will be
mailed back to you. When purchasing
any product labeled rare, limited or
low on stock it is recommend that you
purchase with a credit card. We
apologize ahead of time for any
inconvenience or disappointment this
may cause.
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